Refund and Returns Policy

We aim for complete customer satisfaction.

Cancellation

Refund Eligibility

Refunds are applicable if:

  • Wrong product delivered

  • Product damaged during transit

  • Product expired or defective

Non-Refundable Cases

  • Change of mind after dispatch

  • Improper storage after delivery

  • Minor variations in taste, color, or crystallization (natural honey behavior)

Refund Timeline

  • Approved refunds are processed within 5–7 working days

  • Refunds are credited to the original payment method

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